Effective Date: 01/01/2024
At Rates Now, we are committed to ensuring that our website https://RatesNow.au and related services are accessible to everyone, regardless of ability or disability. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, which provide guidelines for creating a more accessible and inclusive digital experience.
Accessible Design
We have designed our website with accessibility in mind, considering various user needs. Our efforts include:
- Navigation: Simple and consistent navigation to help users find information easily.
- Text Alternatives: Providing text alternatives for non-text content to ensure information is accessible to screen readers.
- Contrast and Color: Using sufficient color contrast and avoiding color combinations that may be difficult for some users.
- Keyboard Accessibility: Ensuring that all functionality can be operated using a keyboard.
- Descriptive Links: Using descriptive and meaningful text for hyperlinks.
Ongoing Improvement
We are committed to continually improving the accessibility of our website. This includes:
- Regular Audits: Conducting regular accessibility audits to identify and address any potential issues.
- User Feedback: Encouraging users to provide feedback on their experience and addressing reported issues promptly.
- Employee Training: Providing training to our employees to enhance awareness and understanding of accessibility requirements.
Third-Party Content
While we strive to make all areas of our website accessible, some third-party content or links may be beyond our control. We encourage users to contact us if they encounter any accessibility barriers with third-party content.
Contact Us
If you have any questions or concerns regarding the accessibility of our website, or if you encounter any difficulties while using our Services, please contact us at contact@ratesnow.au. Your feedback is important to us and will help us make continuous improvements.
Future Plans
We are committed to maintaining and improving the accessibility of our website. Our future plans include:
- Additional Testing: Conducting regular testing with users to identify areas for improvement.
- Technology Upgrades: Adopting new technologies and best practices to enhance accessibility.
- Staff Training: Ongoing training for our staff to ensure a commitment to accessibility in all aspects of our business.
Accessibility Standards
Our goal is to meet or exceed the WCAG 2.1 Level AA standards. We are dedicated to providing a positive and inclusive online experience for all users.